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      What's New?

      We're constantly working to make managing your organization's giving program even smoother, and these latest updates are designed with you in mind! See the latest product enhancements we've released for organizations within Uncommon Giving.

      August 2025

      Make your impact go further: New features and improvements for Admins

      • Your Volunteering Impact, Quantified: You're already making a huge difference, and now you can see it in a whole new way. A new Economic Impact All-Time card has been added to your Volunteering Activity pages. This new metric calculates the total economic value of your organization's approved volunteer hours, based on the per-hour estimate from Independent Sector, giving you a powerful new way to demonstrate your team's collective impact.

      • Smarter Event Management: Managing volunteer events just got easier with a new Attended status. This new status gives you a clearer picture of who actually participated in an event. You can manually set the status for individual attendees, and the system will automatically update a registrant's status to "Attended" once they log hours for the event. Additionally, we renamed the “Pending” event registration status to “Waitlist” for clarity.

      • Improved Roster Admin Tools: We've made some key improvements to the user admin experience to save you time and clicks:

        • The Users page has been renamed to Roster and redesigned for a cleaner, more intuitive experience.

        • We've added new filters for location, department, and custom fields to help you find who you're looking for faster.

        • The layout has also been updated with improved column spacing and new icon-based action buttons to make managing your team a breeze.

        • We've added a validation check to make sure all individual transfers (made via User detail pages) have a specified transfer type, ensuring your data is always accurate.

      Under the Hood, we've also been busy fixing bugs to improve performance and accuracy:

      • We corrected a bug in the Completed Wallet Transactions graph on the Overview page to ensure it displays accurate data. As part of this fix, we've combined the "User Seeding" statistic with the "User Transfers" statistic for a more accurate and comprehensive view.

      We're confident these updates will help you manage your programs more effectively and tell an even more compelling story about your organization's positive impact.

       

      July 2025

      These updates are crafted to streamline your operations, enhance communication, and provide you with even more robust tools to manage your organization's giving initiatives.

      • Plan Volunteer Hours in advance: Users can now submit Standalone Volunteer Hours up to a full year in advance. This gives you more flexibility and control when planning future volunteer activities, helping you organize your team's efforts with greater foresight.

      • Streamlined Roster imports: We've updated the Roster Import's CSV template to make your life easier. Required fields (first name, last name, email, user id, and match eligibility) are now positioned prominently on the left, and all other fields have been reordered on the right to align more closely with the "Add User" form. This means quicker, more intuitive imports with fewer hiccups!

      • Updated Contact Information: We've updated our physical address references to our new P.O. Box, ensuring that any correspondence is directed to the most current location.
      • Stay Informed of Deposit Request Notifications: When a deposit request is received, a confirmation email will now be automatically sent to all Workplace Admins with the "Manage Funding" permission. This ensures everyone on your team is always in the loop, facilitating smoother financial management.

      • Volunteer Event Management with Calendar Integration: We've simplified scheduling for your users to add important events to their preferred calendars! A convenient .ics calendar file for download is now available in the following key locations:

        • Event detail pages

        • Event Announcement emails

        • Registration Confirmation emails

        • Registration Status Update emails

      • Enhanced Reliability for Batch Transfers: We've strengthened your financial processes by making "Transfer Type" a required field, proactively preventing Batch transfers from getting stuck in a "Processing" status due to missing information.

      • Improved Clarity in Wallet Transaction Tracking: At the Workplace Overview, the "Completed Wallet Transactions" graph now accurately updates when the page's date range filter is changed.

      • Streamlined Currency Inputs: We've updated our currency inputs across the platform for a more consistent and user-friendly experience. You'll now notice a unified look and feel when entering monetary values, making your interactions even smoother.

       

      June 2025

      We've heard your feedback and are excited to deliver improvements that streamline your administrative tasks and provide greater control over your giving programs.

      • Continued Access to Offline Gift Matches: Your past generosity remains accessible! You'll now retain access to your Offline Gift Matches even if you are archived from your Workplace, ensuring your complete giving history is always at your fingertips.
      • Workplace Transfers now display with improved formatting, making them clearer and easier to understand at a glance. Behind the scenes, we've also fine-tuned the technical formatting for even greater accuracy and reliability.

      • Email Domains, Relocated for Simplicity: We've moved the Email Domains feature from the Profile Editor directly into your Organization's Settings page. This means all your crucial configurations are now in one logical, easy-to-find place, making your administrative tasks more efficient.

      • We've updated the Spotlight Card section in the Profile editor for a more consistent and space-saving display, making your profile management even more efficient.
      • No more detours! We've corrected a bug that was incorrectly routing you to add a new ACH account when attempting to add funds using a previously saved one.
      • No more double notifications! ACH accounts that fail our GIACT review will now correctly trigger only a single failure notification, keeping your alerts clear and concise.
      • We've resolved an issue where email notifications without an SMS equivalent were causing repetitive duplicate emails – now they'll send without a hitch!

      • A fee miscalculation affecting Organization payments has been fixed, ensuring accurate financial processing.

      Mobile App Enhancements

      • Cutting-Edge Mobile Experience: Your mobile app experience just got even better! We've updated to the latest Apple Store dependencies, ensuring smoother performance and access to the newest features.

      • Seamless App Store Access: We now own and operate our App Store pages, and all in-product links have been updated to direct you to our new, optimized URLs.

      • Branded App Store Buttons: You'll now see standard branded buttons for Apple & Google App Stores across the product and in emails, providing a consistent and polished experience.

       

      May 2025

      For Our Valued Workplace & Organization Partners!

      We've been hard at work enhancing our platform to empower your organization's philanthropic efforts and streamline your administrative tasks. Here's what's new:

      Empowering Your Organization Profile: We've made your Organization Profile even more dynamic and user-friendly:

      • The "Display a Volunteer Event" option on your Spotlight Card will now automatically hide if your Volunteer feature is disabled, keeping your profile clean and relevant.

      • We've added a clear message for ACH lockout due to GIACT verification failures, ensuring you're always informed about your funding status.

      • The user interface for Transfers and Transfer Refunds has been updated for a smoother, more intuitive experience.

      Enhanced Giving History & Navigation: Managing your organization's giving data is now even easier:

      • We've added a handy Gift Type filter to your Giving History, allowing for quick and precise data analysis.

      • Our lower-left navigation menu has been updated to make the "What's New" link more prominent, so you can easily stay informed about our latest features.

      Optimized Gift Matching Visibility: To provide a cleaner and more relevant experience, we've refined how gift matching features are displayed:

      • References to Gift Matching are now hidden when the feature is disabled for your organization.

      • The "Gift Match Eligible" column is now hidden from the Roster list, export and the Show/Hide columns modal when matching is not active.
      • For clarity in your exports, the "allow_matching" column in the User Roster Export has been renamed to "Gift Match Eligible" when displayed.
      • This column is also excluded from exported CSVs when matching is disabled, ensuring your data exports are precise.

      • The sentence "When you make a gift, you can now choose to ask your organization to match it!" is now hidden on the Giver's Join confirmation page if matching is not enabled.

      Behind-the-Scenes Improvements for a Smoother Experience: We've also made some important fixes to improve your daily operations:

      • Organization Profile Editor: We've made improvements to white space/line break formatting and image resizing for a polished look.

      • Overview Dashboard: The "Users that did not volunteer" number will now correctly reflect your active users, even when a volunteer is archived.

      • Funding: The "You do not have permission..." message no longer appears erroneously on page load, ensuring a seamless workflow.

      • Gift Refunds: A notification email is now consistently sent to Admins when an Organization’s gift is refunded, keeping you informed.

      We're committed to providing you with the best tools to achieve your philanthropic goals!



      April 2025

      • External Deposits: Organization Admins can submit a request to Uncommon Giving to process funds sent outside of UG platform’s Wallet Funding feature (i.e. via check or wire). This feature is available by clicking "Submit Deposit Request" at the Funding page.
      • The published Profile will no longer display "My Organization" or their Logo in the header. "My Organization" previously displayed only when Generosity Program Title was left blank.  Generosity Program Title will still display in published Profile's header if specified.

      • "Pending" status of Workplace Users renamed to "Not Invited".

      • "Invite All" button renamed to "Invite Users". It still leads to Create an Invitation Batch page.

      • Validation added to User detail view's "Account seeding amount" to prevent negative values.
      • Times that were expressed in 24hr format now use 12hr format.

       

      March 2025

      • Volunteer Hours detail views now feature more information and a streamlined layout.

       

      February 2025

      • What’s New and Help links have been added to lower-left navigation menu. They point to our help site’s knowledge base.

       

      January 2025

      • Account Linking provides a streamlined experience for users with multiple roles. To start toggling between roles, link to your donor account via your admin account at Settings > Linked Account > Edit.

      • For those with Event Coordinator functionality enabled, Volunteer Hours that are Denied by an Event Coordinator will now appear in the Organization’s Volunteer Activity, in the Denied status tab.

      • When searching the User Roster and managing Users, navigating back to the search from a user’s detail view will now preserve the previous filter settings.

      • Double The Donation integration: To facilitate matching gift programs, we automate the creation of offline match requests in UG from donations made by employees directly on NPO websites that are integrated with Double the Donation's 360MatchPro (i.e., outside of the Uncommon Giving platform).

      • Giving to Nonprofits Outside USA: Integration with Benevity to support donations from international donors to international nonprofits.